1. Who we are
Fleet (“we”, “us”, “our”) is Algeria's premier multi-vendor marketplace connecting shoppers with verified local partners. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
2. Information we collect
- Account information: name, email address, and password when you register.
- Order information: shipping address, product selections, and payment details (processed securely by our payment provider — we do not store card numbers).
- Design files: artwork and files you upload to the Design Lab to fulfil your order.
- Usage data: pages visited, features used, and other analytics data collected via cookies.
- Communications: messages you send us via the contact form or email.
3. How we use your information
We use your personal information to:
- Process and fulfil your orders and send order updates.
- Provide customer support.
- Improve our platform, features, and user experience.
- Send you promotional emails if you have opted in (you can unsubscribe at any time).
- Comply with our legal obligations.
4. Sharing your information
We do not sell your personal data. We share your information only with:
- Print partners: to fulfil your order (they receive only the information needed for production and shipping).
- Service providers: payment processors, email delivery services, and analytics tools under strict data processing agreements.
- Legal authorities: when required by law or to protect our rights.
5. Cookies
We use cookies and similar tracking technologies to operate the site and understand how it is used. These include:
- Essential cookies: required for the site to function (session management, authentication).
- Analytics cookies: help us understand traffic and usage patterns (e.g. page views, referral sources). These are anonymised.
- Preference cookies: remember your choices such as selected language or theme.
You can disable non-essential cookies through your browser settings at any time.
6. Data retention
We retain your personal data for as long as your account is active or as needed to provide services. Order data is retained for up to 7 years for legal and accounting purposes. You may request deletion of your account and associated data at any time via the contact form.
7. Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data (“right to be forgotten”).
- Object to or restrict certain processing.
- Withdraw consent for marketing communications at any time.
To exercise any of these rights, contact us at
privacy@printo.com.
8. Security
We use industry-standard security measures including HTTPS encryption, secure password hashing, and access controls to protect your data. However, no system is 100% secure and we cannot guarantee absolute security.
9. Third-party links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Changes to this policy
We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on the site. The “last updated” date at the top of this page reflects the most recent revision.
